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CUNA Research Reports

CU Snapshot

 Apr '17Mar '17
# of CUs 5,926 5,953
Members
(millions)
111.2110.7
Total Assets
($ billions)
$1,381.2$1,374.7
Total Savings
($ billions)
$1,161.4$1,163.6
Net Cap.
Assets
10.4%10.4%
Loans to Savings79.3%78.2%
Loan Delinq.0.8%0.7%

         Credit Union Indicators

Voice Banking Is Becoming Reality

Enable members to use your channels more intuitively.

Some credit union members can now bank through devices with voice interaction, such as Amazon's Echo or Microsoft's Cortana.

The technology enables consumers to conduct routine online or mobile banking activity via voice commands. Members can:

"The next level of service isn't about adding new channels, but about how we can enable the channels members are using to be more intuitive," says John Best, BIG president/CEO, a CUNA consulting partner supporting CUNA's efforts in advocacy, compliance, and payments information to credit unions.

(Via news.cuna.org)