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CU Snapshot

 October '18September '18
# of CUs5,6475,653
Total Assets
($ billions)
Total Savings
($ billions)
Net Cap.
Loans to Savings85.8%85.5%
Loan Delinq.0.6%0.7%

         Credit Union Indicators

Managing your most creative employees

How do you keep them engaged?

Creatives need boundaries, but hate red tape, says Matt Davis, the founder of gameFI, a startup that offers gamification solutions that boost employee engagement at credit unions.

Give creative employees a problem, and specifically define that problem, says Davis, the former director of innovation at the Filene Research Institute.

"Creative people need boundaries and they need to know what a win looks like," Davis says during an interview for the CUNA News Podcast. "What a creative person doesn't want is red tape. They don't want to have to talk to 12 committees to do a thing."

Don't design solutions by committee and don't tell them exactly how you want them to work. That will not be exciting for the creator and it will likely result in a bad solution, Davis says.

"Sometimes you need to define a problem for a creative person, and let them create a thing before you react to it," he says.

You can listen and subscribe to the CUNA News Podcast in Apple's iTunes Store, Google Play, and Stitcher Radio.