CUNA Research Reports
CU Snapshot
| Feb '18 | Jan '18 | |
| # of CUs | 5,757 | 5,758 |
| Members (millions) | 114.4 | 114.4 |
| Total Assets ($ billions) | $1,428.7 | $1,401.1 |
| Total Savings ($ billions) | $1,199.3 | $1,175.7 |
| Net Cap. Assets | 10.5% | 10.7% |
| Loans to Savings | 82.6% | 84.1% |
| Loan Delinq. | 0.8% | 0.9% |
Articles
Demise of cash greatly exaggerated
April 4, 2018
There’s little evidence to suggest cash is on the verge of extinction.
April 4, 2018
Employers need to be vigilant and creative in how they invest in new talent, but also how they retain the employees they currently have.
How to foster a winning workplace culture
April 4, 2018
Create an environment where employees want to come to work.
April 4, 2018
CUs build relationships in the digital era.
Why Steve Langley always asks, 'Why?'
April 4, 2018
Having an inquisitive nature has benefited the CUNA Operations & Member Experience Council's Professional of the Year.
Community outreach is part of your DNA
October 26, 2017
Financial inclusion is a differentiator, says Scott Butterfield, principal at Your Credit Union Partner.
October 26, 2017
Flexibility and dedication go hand-in-hand at ANECA FCU, says president/CEO Stephanie Sievers.
How to win awards in compliance
October 26, 2017
Explain the ‘why’ behind compliance to gain staff buy-in, says Harborstone CU’s Don Montague.
September 26, 2017
Four fundamental factors to consider in this new environment.
September 18, 2017
Start with decisions, says disaster management expert Donna Tona.
Sync your strategy, vision, budget, and goals
September 18, 2017
Alignment is key, says Financial Partners CU President/CEO Nader Moghaddam.
What determines how your members feel about you?
September 18, 2017
The three distinct elements of the member experience.
Who defines your corporate culture?
September 18, 2017
Many employees don’t know who’s responsible for determining the culture at their organization.
September 17, 2017
Uneducated employees pose the biggest security risk to credit unions, says cybersecurity expert Jim Stickley.
Generational differences in the workplace
September 6, 2017
Active conversations can create a stronger workforce, says generational expert Sarah Gibson.
Stop robbery attempts before they start
September 6, 2017
Show signs of being prepared during opening and closing procedures.
The connection between culture and loyalty
September 6, 2017
Actions that will engage members and maintain their loyalty.
August 29, 2017
Q&A with Genisys CU’s Jackie Buchanan.
August 29, 2017
How to accomplish your most important goals, according to FranklinCovey’s Jeff Downs.
August 29, 2017
Foster a culture of collaboration.
Cybersecurity threats aren’t going away
August 22, 2017
The biggest risk comes from staff mistakes, says security expert Jim Stickley.
SNAPSHOT: Artificial intelligence
August 22, 2017
What do executives think?
Strategies for mortgage success
August 22, 2017
Overcome stifling regulations, says mortgage consultant Tracy Ashfield.
Top-notch investment portfolio management tips
August 22, 2017
Manage liquidity and interest rate risk and improve earnings, says The Baker Group’s Ryan Hayhurst.
Economic recovery rolls forward
August 16, 2017
‘We’re good for the next couple of years,’ says CUNA’s Bill Hampel.
August 16, 2017
Cultures that embrace and grow from failure are more innovative, says Filene’s Andrew Downin.
August 16, 2017
Strategic planning expert Jeff Rendel explains what will shape CUs’ future.
Learn, Align, Perform, Review, Repeat
August 7, 2017
GRC—governance, risk management, and compliance—is a constant assessment process.
What drives a successful data strategy?
August 7, 2017
Identify the data that improves business decisions, says Credit Union of America CFO Paul Meissner.
‘DREAM’ to Meet Members’ Digital Expectations
August 7, 2017
CUs are stuck in service-first model, says Kirk Drake, CEO of Ongoing Operations.
‘Step Up’ and Make Your Voice Heard
August 7, 2017
Lois Kitsch’s advice for young CU leaders.
July 3, 2017
Improve creativity, productivity, and promotability among employees, says Neil Pasricha.
July 3, 2017
Invite others on a mission to do something good, says filmmaker Brett Culp.
July 3, 2017
Make intentional decisions.
July 3, 2017
Connect with consumers in a way that builds loyalty and engagement, says marketing innovator Guy Kawasaki.
Ready your CU for voice technology
June 16, 2017
'Voice technology is about to run you over like a freight train.'
The new normal in consumer expectations
June 16, 2017
Technology drives key trends in relationship banking.
June 16, 2017
Collaboration is key strategy for CUs, says Filene's Andrew Downin.
7 innovation tips from an NFL executive
May 23, 2017
How the NFL embraces evolution while respecting tradition.
The internet of things and credit unions
May 23, 2017
‘Every single industry is being impacted in some way,’ says CSCU’s Tom Davis.
What it takes to be a strategic CFO
May 23, 2017
7 key competencies for chief financial officers.
April 17, 2017
People are starting to race to the cloud, says Google’s cloud architect.
From Jamaican bobsledding to business success
April 17, 2017
'Cool Runnings' author inspires CU leaders.
April 17, 2017
Baxter CU's Lisa Baron discusses alternative work arrangements, culture-building, and engagement strategies.
Women are closing the financial gap with men
April 17, 2017
Women have progressed in their financial endeavors in recent years.
March 20, 2017
Influential key points for buyers and lenders in 2017.
QUICK TAKE: CUs and Disability Insurance
March 20, 2017
CUs are strong proponents of providing the benefit to staff.
Ready to Partner With Fintech?
March 20, 2017
CUs might be rethinking their approach.
February 1, 2017
Rich Jones wishes he could give his 25-year-old self some advice.
February 1, 2017
How will your CU and members respond to market trends?
QUICK TAKE: Self-funded health care
February 1, 2017
One way CUs save money on benefits.
January 9, 2017
Know what works for you.
Critical vendor relationship questions
December 15, 2016
Reviewing vendor contracts is a top priority for supervisory committees.
December 15, 2016
Two leadership ideas The Federation’s Cathie Mahon learned from Michael Bloomberg.
What are the traits of top-notch CEOs?
December 15, 2016
Practice 'practical paranoia,' says Royal CU’s Rudy Pereira.
December 6, 2016
Qualities of leaders who embrace who they are.
December 6, 2016
Rising costs lead CUs to change health care plans.
VIDEO: What's the impact of higher 10-Year Treasury yields?
December 6, 2016
CUNA Senior Economist Perc Pineda explains.
What are the traits of top-notch CEOs?
December 6, 2016
Be a critical thinker, says Patelco CU’s Erin Mendez.
November 30, 2016
Americans need you to bring communities together, says William J. Bynum.
Lessons from a brush with death
November 30, 2016
What former CU CEO John Tippets learned about leadership from his father’s survival story.
QUICK TAKE: Retirement expenses
November 30, 2016
Compare your CU's 401(k) contributions with those of peers.
What behavioral science can do for your members
November 30, 2016
Use psychology to improve financial well-being, says behavioral researcher Mariel Beasley.
November 17, 2016
The payments world presses authentication strategies, mobile wallets.
Navigate the 5 paradoxes of leadership
November 17, 2016
Being a great boss means encouraging others to lead.
Overcome mobile banking adoption obstacles
November 17, 2016
Encourage reluctant members to use your app.
November 17, 2016
How does your CU compare to peers?
Expert tips on maximizing auto lending
November 10, 2016
Success stories other CUs can replicate.
Mitigate MBL risk with policies, procedures
November 10, 2016
NCUA’s final member business lending rule goes into effect Jan. 1.
November 10, 2016
Where does your CU stand with respect to this important benchmark?
November 10, 2016
Qualities and traits every successful leader should possess.
November 1, 2016
Strong leaders clearly demonstrate the ability to inspire.
Putting staff in position to succeed
November 1, 2016
Proper training and tools fuel growth, says FORUM CU’s Andrew Spirrison.
What are the traits of top-notch CEOs?
November 1, 2016
Cast a compelling vision, says Mazuma CU’s Brandon Michaels.
October 21, 2016
Drive better member experiences with data analytics.
October 21, 2016
5 common communication failures.
What are the traits of top-notch CEOs?
October 21, 2016
Leaders need follow-through from strategy to execution, says Mercer County Community FCU’s Sandi Carangi.
CU Ledger aims to solve digital identity problem
October 17, 2016
New technology offers CUs an opportunity to be disrupters, CUNA's Rich Meade says.
CU leader reflects on industry change
October 14, 2016
Q&A with Bonnette Dawson, Old Hickory CU’s president/CEO.
VIDEO: Cybersecurity and reputation management
October 13, 2016
1st MidAmerica CU’s Amber Scott discusses the ongoing battle to protect CUs from security threats.
Passwords are an ineffective security measure
October 10, 2016
Biometrics offers a much more secure alternative, says Chris Doner.
October 10, 2016
How does your executive compensation strategy compare with similar CUs?
Three steps for improving contact center culture
October 10, 2016
Culture determines long-term success, says STCU’s Robyn Galtieri.
VIDEO: What's the outlook for U.S. GDP growth?
October 10, 2016
CUNA Senior Economist Perc Pineda discusses CUNA's latest economic forecast.
4 steps for a more dynamic workplace
October 4, 2016
Futurist Mike Walsh forecasts changes to the way people work.
October 4, 2016
Jack Henry’s Lee Wetherington offers tips for succeeding in a rapidly changing industry.
QUICK TAKE: Executive variable pay
October 4, 2016
How CUs compensate their senior teams with bonuses and incentives.
October 4, 2016
Adapt to changing consumer demands, says operations expert Adam Johnson.
September 29, 2016
6 steps to earning millennials’ trust
September 28, 2016
Meet young consumers’ evolving financial needs.
Find the right mix of technology, people, and service
September 28, 2016
CUNA Technology Council chair addresses today’s hot-button issues.
QUICK TAKE: Half of members rely primarily on their CU
September 28, 2016
PFI figures, a sign of member loyalty, are higher at larger CUs.
Recruit and develop the best and brightest
September 28, 2016
Think strategically when assembling your workforce.
Common traits of highly effective CEOs
September 21, 2016
Personal characteristics separate superb CEOs from the rest of the pack.
September 21, 2016
Your CU’s future depends on developing your talent.
September 21, 2016
‘Live, breathe, and eat your purpose and values,’ says Royal CU’s Rudy Pereira.
September 21, 2016
Would your members recommend you?
CEO compensation packages grow
September 12, 2016
The median offering for CUs’ top leaders increased 7.6%.
INFOGRAPHIC: The CEO compensation picture
September 12, 2016
How CUs reward and retain leaders.
VIDEO: When will interest rates rise?
September 7, 2016
CUNA Senior Economist Perc Pineda weighs the odds of a Fed rate hike in the near future.
4 ways to find the perfect job candidate
September 6, 2016
Try making your traditional hiring process more innovative.
QUICK TAKE: CEO compensation strategies
September 6, 2016
How CUs are using variable pay to reward their top executive.
September 6, 2016
Do each of your employees know how they affect the bottom line?
August 31, 2016
Patelco CU CFO Susan Gruber shares the best advice she ever received.
Managing your most creative employees
August 31, 2016
How do you keep them engaged?
August 31, 2016
How does your CU’s executive compensation compare with peers'?
VIDEO: Creating a brand experience
August 31, 2016
Branding is no longer just a logo, says Louisiana FCU’s Mia Perez.
August 22, 2016
Your membership is changing.
Measure your compensation philosophy
August 22, 2016
14 questions your CU should answer about compensation.
QUICK TAKE: Credit unions beat banks on NSF fees
August 22, 2016
How does your CU compare to competitors?
August 22, 2016
Auto loans are one of the fastest-growing CU loan segments.
August 16, 2016
How to ‘Moneyball’ financial services.
August 16, 2016
Hiring increases were steady during the past five years.
The hidden reasons behind consumer choices
August 16, 2016
Study behavioral economics concepts, says innovation expert Pete Foley.
August 16, 2016
Economic expert James Hotchkiss examines a weak spot in the U.S. economy.
CU salaries and wages increase
August 11, 2016
The vast majority of CUs plan to pay employees more.
INFOGRAPHIC: CU compensation and hiring plans
August 11, 2016
Upward momentum on pay and hiring continues.
QUICK TAKE: CU salaries and benefits
August 3, 2016
Salaries are increasing at most CUs.
What's the status of the U.S. economic recovery?
August 3, 2016
CUNA Senior Economist Perc Pineda addresses slowdown in growth.
August 2, 2016
Large public companies increasingly seek leaders from outside the business.
August 1, 2016
How technology might affect decision making in the C-suite.
July 25, 2016
7 ways your CU benefits from virtual training.
July 25, 2016
A wide majority of CUs are hiring.
Strategies to serve the underserved
July 25, 2016
Connect with a market that needs your CU’s help, says Scott Butterfield.
5 ways to create a positive and lasting legacy
July 20, 2016
Leave behind a footprint, says Procter & Gamble executive Scott Mautz.
QUICK TAKE: Employee pay trend
July 20, 2016
CUs plan to scale up employee salary ranges.
July 20, 2016
Usage of new authentication technologies rises.
July 20, 2016
3 products to track as you seek the next frontier of e-commerce.
QUICK TAKE: Compensation trend
July 12, 2016
More CUs are using salary ranges to set employee pay.
5 innovation skills to practice
July 11, 2016
Anyone can learn to be innovative, says entrepreneur Josh Linkner.
VIDEO: Changing consumer behavior
July 11, 2016
Beware of the buyer, says Tropical Financial CU’s Amy McGraw.
You can’t spend too much time with members
July 11, 2016
Former Apple retail executive George Blankenship offers tips on service.
VIDEO: CUNA economist Perc Pineda discusses 'Brexit'
July 7, 2016
Will U.K. vote affect the U.S. economy?
July 6, 2016
And use digital tools to amplify your passion, says author Charlene Li.
July 6, 2016
Boost your life and business with accountability, says ACUC keynoter Alex Sheen.
QUICK TAKE: Plan your response to breaches
July 6, 2016
Cybersecurity remains a top trend for CU leaders.
6 tips to make your CU welcoming to the LGBT community
June 29, 2016
An inclusive environment can increase appeal to employees and members.
June 29, 2016
Data will be used in surprising ways in the future.
Transform your staff to transform your CU
June 29, 2016
‘If you take care of staff, staff will take care of members.’
Will ‘Brexit’ affect CUs’ financial outlook?
June 29, 2016
CUNA economists weighs in on the U.K.’s vote to leave the European Union.
June 20, 2016
Mountain America CU’s Suzanne Oliver shares her approach to talent development.
QUICK TAKE: The high cost of regulation
June 20, 2016
Tell legislators about this burden on your operations.
VIDEO: The outlook for membership growth
June 20, 2016
‘Healthy rates’ expected, says CUNA’s Mike Schenk.
You’ve decided to hire an executive coach
June 20, 2016
Tips to find the right person.
QUICK TAKE: Labor market improves
June 16, 2016
Expect the unemployment rate to continue to decline.
Social media can be a leadership tool
June 16, 2016
Digital technologies now are at the foundation of how people communicate, says ACUC speaker Charlene Li.
June 15, 2016
These trends can drive your strategic decision making.
June 15, 2016
Can your lenders do a better job of meeting members’ financial needs?
June 7, 2016
CUNA white paper explores volunteer leadership.
QUICK TAKE: The philosophy effect
June 7, 2016
Young people want to be part of socially responsible businesses.
June 7, 2016
ACUC speaker Alex Sheen emphasizes making and keeping promises.
June 7, 2016
Perc Pineda, CUNA's senior economist, discusses housing, instability in South America and Puerto Rico, and regulatory burden.
INFOGRAPHIC: Stay ahead of the curve
May 31, 2016
Top trends for CU strategic planning.
May 31, 2016
An introduction to the 2016-2017 CUNA Enviromental Scan Report from CUNA's vice president of market research.
INFOGRAPHIC: Millennials are a powerful member segment
May 25, 2016
And they have very diverse needs.
Millennials want financial guidance
May 25, 2016
The prominent generation, however, lacks awareness of CUs.
QUICK TAKE: IT department staffing
May 25, 2016
How does your CU compare with your peers?
VIDEO: The human side of change
May 25, 2016
Angela Prestil, CUNA’s business development director, offers change management tips.
Five maverick tips to boost your CU
May 19, 2016
Insurgents create more value, says Fast Company’s Polly LaBarre.
Leverage the power of storytelling
May 19, 2016
Bring your message to life, says IDEO’s Tom Kelley.
May 19, 2016
‘I’m sorry the world is moving fast. Tough luck,’ says serial entrepreneur Gary Vaynerchuk.
What does 'people helping people' mean today?
May 19, 2016
Bake social good into your mission, says CO-OP's Samantha Paxson.
May 9, 2016
Make outside-the-box staffing decisions, says innovation expert Josh Linkner.
QUICK TAKE: Marketing staff levels
May 9, 2016
How does your marketing department compare with that of peers?
Should CUs partner with fintech?
May 9, 2016
Both sides have strengths to offer each other in a collaborative relationship, says CSCU's Tom Davis.
VIDEO: How’s the housing market doing?
May 9, 2016
CUNA Senior Economist Perc Pineda provides CUs an update on the economy.
Leadership tips from NASA’s Scott Kelly
May 2, 2016
Teamwork makes the dream work.
QUICK TAKE: Grow millennial members
May 2, 2016
What would inspire young adults to join a CU?
May 2, 2016
Allow employees to redesign their jobs.
May 2, 2016
Five tips for connecting with your young members and employees.
How to generate innovative ideas
April 26, 2016
Five tips for developing new approaches.
INFOGRAPHIC: Health costs checkup
April 26, 2016
CUs seek savings in face of health-care challenges.
April 26, 2016
Conduct 'stay interviews' instead of exit interviews.
QUICK TAKE: CEO succession planning
April 26, 2016
Prioritize the development of a transition plan.
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