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CUNA Research Reports

CU Snapshot

 Jun '17May '17
# of CUs5,911 5,922
Members
(millions)
111.7111.2
Total Assets
($ billions)
$1,378.8$1,369.6
Total Savings
($ billions)
$1,172.6$1,156.8
Net Cap.
Assets
10.6%10.6%
Loans to Savings79.6%79.9%
Loan Delinq.0.7%0.7%

         Credit Union Indicators

Articles

Economic recovery rolls forward

August 16, 2017

‘We’re good for the next couple of years,’ says CUNA’s Bill Hampel.

Innovative ideas

August 16, 2017

Cultures that embrace and grow from failure are more innovative, says Filene’s Andrew Downin.

Top trends for boards

August 16, 2017

Strategic planning expert Jeff Rendel explains what will shape CUs’ future.

Learn, Align, Perform, Review, Repeat

August 7, 2017

GRC—governance, risk management, and compliance—is a constant assessment process.

What drives a successful data strategy?

August 7, 2017

Identify the data that improves business decisions, says Credit Union of America CFO Paul Meissner.

‘DREAM’ to Meet Members’ Digital Expectations

August 7, 2017

CUs are stuck in service-first model, says Kirk Drake, CEO of Ongoing Operations.

‘Step Up’ and Make Your Voice Heard

August 7, 2017

Lois Kitsch’s advice for young CU leaders.

Happiness habits

July 3, 2017

Improve creativity, productivity, and promotability among employees, says Neil Pasricha.

Maximize impact

July 3, 2017

Invite others on a mission to do something good, says filmmaker Brett Culp.

Mel Robbins’ 5-second rule

July 3, 2017

Make intentional decisions.

The art of enchantment

July 3, 2017

Connect with consumers in a way that builds loyalty and engagement, says marketing innovator Guy Kawasaki.

Ready your CU for voice technology

June 16, 2017

'Voice technology is about to run you over like a freight train.'

The new normal in consumer expectations

June 16, 2017

Technology drives key trends in relationship banking.

Work together to thrive

June 16, 2017

Collaboration is key strategy for CUs, says Filene's Andrew Downin.

7 innovation tips from an NFL executive

May 23, 2017

How the NFL embraces evolution while respecting tradition.

The internet of things and credit unions

May 23, 2017

‘Every single industry is being impacted in some way,’ says CSCU’s Tom Davis.

What it takes to be a strategic CFO

May 23, 2017

7 key competencies for chief financial officers.

Cloud on the rise

April 17, 2017

People are starting to race to the cloud, says Google’s cloud architect.

From Jamaican bobsledding to business success

April 17, 2017

'Cool Runnings' author inspires CU leaders.

HR trends

April 17, 2017

Baxter CU's Lisa Baron discusses alternative work arrangements, culture-building, and engagement strategies.

Women are closing the financial gap with men

April 17, 2017

Women have progressed in their financial endeavors in recent years.

New Variables in Auto Lending

March 20, 2017

Influential key points for buyers and lenders in 2017.

QUICK TAKE: CUs and Disability Insurance

March 20, 2017

CUs are strong proponents of providing the benefit to staff.

Ready to Partner With Fintech?

March 20, 2017

CUs might be rethinking their approach.

Career courage

February 1, 2017

Rich Jones wishes he could give his 25-year-old self some advice.

Housing happenings for 2017

February 1, 2017

How will your CU and members respond to market trends?

QUICK TAKE: Self-funded health care

February 1, 2017

One way CUs save money on benefits.

Marketing trends 2017

January 9, 2017

Know what works for you.

Critical vendor relationship questions

December 15, 2016

Reviewing vendor contracts is a top priority for supervisory committees.

Lessons in leadership

December 15, 2016

Two leadership ideas The Federation’s Cathie Mahon learned from Michael Bloomberg.

What are the traits of top-notch CEOs?

December 15, 2016

Practice 'practical paranoia,' says Royal CU’s Rudy Pereira.

Be authentic

December 6, 2016

Qualities of leaders who embrace who they are.

QUICK TAKE: Health care costs

December 6, 2016

Rising costs lead CUs to change health care plans.

VIDEO: What's the impact of higher 10-Year Treasury yields?

December 6, 2016

CUNA Senior Economist Perc Pineda explains.

What are the traits of top-notch CEOs?

December 6, 2016

Be a critical thinker, says Patelco CU’s Erin Mendez.

Don’t abandon your CU roots

November 30, 2016

Americans need you to bring communities together, says William J. Bynum.

Lessons from a brush with death

November 30, 2016

What former CU CEO John Tippets learned about leadership from his father’s survival story.

QUICK TAKE: Retirement expenses

November 30, 2016

Compare your CU's 401(k) contributions with those of peers.

What behavioral science can do for your members

November 30, 2016

Use psychology to improve financial well-being, says behavioral researcher Mariel Beasley.

3 Technology Trends to Watch

November 17, 2016

The payments world presses authentication strategies, mobile wallets.

Navigate the 5 paradoxes of leadership

November 17, 2016

Being a great boss means encouraging others to lead.

Overcome mobile banking adoption obstacles

November 17, 2016

Encourage reluctant members to use your app.

QUICK TAKE: HR staffing

November 17, 2016

How does your CU compare to peers?

Expert tips on maximizing auto lending

November 10, 2016

Success stories other CUs can replicate.

Mitigate MBL risk with policies, procedures

November 10, 2016

NCUA’s final member business lending rule goes into effect Jan. 1.

QUICK TAKE: Turnover rates

November 10, 2016

Where does your CU stand with respect to this important benchmark?

Royal lessons in leadership

November 10, 2016

Qualities and traits every successful leader should possess.

Leadership and emotion

November 1, 2016

Strong leaders clearly demonstrate the ability to inspire.

Putting staff in position to succeed

November 1, 2016

Proper training and tools fuel growth, says FORUM CU’s Andrew Spirrison.

What are the traits of top-notch CEOs?

November 1, 2016

Cast a compelling vision, says Mazuma CU’s Brandon Michaels.

Develop a data strategy

October 21, 2016

Drive better member experiences with data analytics.

Leadership and communication

October 21, 2016

5 common communication failures.

What are the traits of top-notch CEOs?

October 21, 2016

Leaders need follow-through from strategy to execution, says Mercer County Community FCU’s Sandi Carangi.

CU Ledger aims to solve digital identity problem

October 17, 2016

New technology offers CUs an opportunity to be disrupters, CUNA's Rich Meade says.

CU leader reflects on industry change

October 14, 2016

Q&A with Bonnette Dawson, Old Hickory CU’s president/CEO.

VIDEO: Cybersecurity and reputation management

October 13, 2016

1st MidAmerica CU’s Amber Scott discusses the ongoing battle to protect CUs from security threats.

Passwords are an ineffective security measure

October 10, 2016

Biometrics offers a much more secure alternative, says Chris Doner.

QUICK TAKE: Executive pay

October 10, 2016

How does your executive compensation strategy compare with similar CUs?

Three steps for improving contact center culture

October 10, 2016

Culture determines long-term success, says STCU’s Robyn Galtieri.

VIDEO: What's the outlook for U.S. GDP growth?

October 10, 2016

CUNA Senior Economist Perc Pineda discusses CUNA's latest economic forecast.

4 steps for a more dynamic workplace

October 4, 2016

Futurist Mike Walsh forecasts changes to the way people work.

Planning for the tech future

October 4, 2016

Jack Henry’s Lee Wetherington offers tips for succeeding in a rapidly changing industry.

QUICK TAKE: Executive variable pay

October 4, 2016

How CUs compensate their senior teams with bonuses and incentives.

‘Fast and easy equals growth’

October 4, 2016

Adapt to changing consumer demands, says operations expert Adam Johnson.

September 29, 2016

6 steps to earning millennials’ trust

September 28, 2016

Meet young consumers’ evolving financial needs.

Find the right mix of technology, people, and service

September 28, 2016

CUNA Technology Council chair addresses today’s hot-button issues.

QUICK TAKE: Half of members rely primarily on their CU

September 28, 2016

PFI figures, a sign of member loyalty, are higher at larger CUs.

Recruit and develop the best and brightest

September 28, 2016

Think strategically when assembling your workforce.

Common traits of highly effective CEOs

September 21, 2016

Personal characteristics separate superb CEOs from the rest of the pack.

Create more leaders

September 21, 2016

Your CU’s future depends on developing your talent.

Culture drives results

September 21, 2016

‘Live, breathe, and eat your purpose and values,’ says Royal CU’s Rudy Pereira.

QUICK TAKE: Word of mouth

September 21, 2016

Would your members recommend you?

CEO compensation packages grow

September 12, 2016

The median offering for CUs’ top leaders increased 7.6%.

INFOGRAPHIC: The CEO compensation picture

September 12, 2016

How CUs reward and retain leaders.

VIDEO: When will interest rates rise?

September 7, 2016

CUNA Senior Economist Perc Pineda weighs the odds of a Fed rate hike in the near future.

4 ways to find the perfect job candidate

September 6, 2016

Try making your traditional hiring process more innovative.

QUICK TAKE: CEO compensation strategies

September 6, 2016

How CUs are using variable pay to reward their top executive.

Show staff the big picture

September 6, 2016

Do each of your employees know how they affect the bottom line?

Keys to CFO success

August 31, 2016

Patelco CU CFO Susan Gruber shares the best advice she ever received.

Managing your most creative employees

August 31, 2016

How do you keep them engaged?

QUICK TAKE: CEO Salaries

August 31, 2016

How does your CU’s executive compensation compare with peers'?

VIDEO: Creating a brand experience

August 31, 2016

Branding is no longer just a logo, says Louisiana FCU’s Mia Perez.

3 big cultural shifts

August 22, 2016

Your membership is changing.

Measure your compensation philosophy

August 22, 2016

14 questions your CU should answer about compensation.

QUICK TAKE: Credit unions beat banks on NSF fees

August 22, 2016

How does your CU compare to competitors?

The future of the auto market

August 22, 2016

Auto loans are one of the fastest-growing CU loan segments.

Minimize luck, maximize skill

August 16, 2016

How to ‘Moneyball’ financial services.

QUICK TAKE: CU staffing

August 16, 2016

Hiring increases were steady during the past five years.

The hidden reasons behind consumer choices

August 16, 2016

Study behavioral economics concepts, says innovation expert Pete Foley.

Where’s the wage growth?

August 16, 2016

Economic expert James Hotchkiss examines a weak spot in the U.S. economy.

CU salaries and wages increase

August 11, 2016

The vast majority of CUs plan to pay employees more.

INFOGRAPHIC: CU compensation and hiring plans

August 11, 2016

Upward momentum on pay and hiring continues.

QUICK TAKE: CU salaries and benefits

August 3, 2016

Salaries are increasing at most CUs.

What's the status of the U.S. economic recovery?

August 3, 2016

CUNA Senior Economist Perc Pineda addresses slowdown in growth.

Outsider CEOs on the rise

August 2, 2016

Large public companies increasingly seek leaders from outside the business.

Leadership and automation

August 1, 2016

How technology might affect decision making in the C-suite.

Find value in online training

July 25, 2016

7 ways your CU benefits from virtual training.

QUICK TAKE: Staffing Levels

July 25, 2016

A wide majority of CUs are hiring.

Strategies to serve the underserved

July 25, 2016

Connect with a market that needs your CU’s help, says Scott Butterfield.

5 ways to create a positive and lasting legacy

July 20, 2016

Leave behind a footprint, says Procter & Gamble executive Scott Mautz.

QUICK TAKE: Employee pay trend

July 20, 2016

CUs plan to scale up employee salary ranges.

Ready for biometrics?

July 20, 2016

Usage of new authentication technologies rises.

Wearables to watch

July 20, 2016

3 products to track as you seek the next frontier of e-commerce.

QUICK TAKE: Compensation trend

July 12, 2016

More CUs are using salary ranges to set employee pay.

5 innovation skills to practice

July 11, 2016

Anyone can learn to be innovative, says entrepreneur Josh Linkner.

VIDEO: Changing consumer behavior

July 11, 2016

Beware of the buyer, says Tropical Financial CU’s Amy McGraw.

You can’t spend too much time with members

July 11, 2016

Former Apple retail executive George Blankenship offers tips on service.

VIDEO: CUNA economist Perc Pineda discusses 'Brexit'

July 7, 2016

Will U.K. vote affect the U.S. economy?

Believe in what you do

July 6, 2016

And use digital tools to amplify your passion, says author Charlene Li.

Live with a purpose

July 6, 2016

Boost your life and business with accountability, says ACUC keynoter Alex Sheen.

QUICK TAKE: Plan your response to breaches

July 6, 2016

Cybersecurity remains a top trend for CU leaders.

6 tips to make your CU welcoming to the LGBT community

June 29, 2016

An inclusive environment can increase appeal to employees and members.

QUICK TAKE: Save your data

June 29, 2016

Data will be used in surprising ways in the future.

Transform your staff to transform your CU

June 29, 2016

‘If you take care of staff, staff will take care of members.’

Will ‘Brexit’ affect CUs’ financial outlook?

June 29, 2016

CUNA economists weighs in on the U.K.’s vote to leave the European Union.

4 career tips from an HR pro

June 20, 2016

Mountain America CU’s Suzanne Oliver shares her approach to talent development.

QUICK TAKE: The high cost of regulation

June 20, 2016

Tell legislators about this burden on your operations.

VIDEO: The outlook for membership growth

June 20, 2016

‘Healthy rates’ expected, says CUNA’s Mike Schenk.

You’ve decided to hire an executive coach

June 20, 2016

Tips to find the right person.

QUICK TAKE: Labor market improves

June 16, 2016

Expect the unemployment rate to continue to decline.

Social media can be a leadership tool

June 16, 2016

Digital technologies now are at the foundation of how people communicate, says ACUC speaker Charlene Li.

5 key consumer insights

June 15, 2016

These trends can drive your strategic decision making.

Education as a differentiator

June 15, 2016

Can your lenders do a better job of meeting members’ financial needs?

Effective board strategies

June 7, 2016

CUNA white paper explores volunteer leadership.

QUICK TAKE: The philosophy effect

June 7, 2016

Young people want to be part of socially responsible businesses.

The power of accountability

June 7, 2016

ACUC speaker Alex Sheen emphasizes making and keeping promises.

VIDEO: June Economic Update

June 7, 2016

Perc Pineda, CUNA's senior economist, discusses housing, instability in South America and Puerto Rico, and regulatory burden.

INFOGRAPHIC: Stay ahead of the curve

May 31, 2016

Top trends for CU strategic planning.

Platform for revolution

May 31, 2016

An introduction to the 2016-2017 CUNA Enviromental Scan Report from CUNA's vice president of market research.

INFOGRAPHIC: Millennials are a powerful member segment

May 25, 2016

And they have very diverse needs.

Millennials want financial guidance

May 25, 2016

The prominent generation, however, lacks awareness of CUs.

QUICK TAKE: IT department staffing

May 25, 2016

How does your CU compare with your peers?

VIDEO: The human side of change

May 25, 2016

Angela Prestil, CUNA’s business development director, offers change management tips.

Five maverick tips to boost your CU

May 19, 2016

Insurgents create more value, says Fast Company’s Polly LaBarre.

Leverage the power of storytelling

May 19, 2016

Bring your message to life, says IDEO’s Tom Kelley.

Tough love for credit unions

May 19, 2016

‘I’m sorry the world is moving fast. Tough luck,’ says serial entrepreneur Gary Vaynerchuk.

What does 'people helping people' mean today?

May 19, 2016

Bake social good into your mission, says CO-OP's Samantha Paxson.

Hire innovatively

May 9, 2016

Make outside-the-box staffing decisions, says innovation expert Josh Linkner.

QUICK TAKE: Marketing staff levels

May 9, 2016

How does your marketing department compare with that of peers?

Should CUs partner with fintech?

May 9, 2016

Both sides have strengths to offer each other in a collaborative relationship, says CSCU's Tom Davis.

VIDEO: How’s the housing market doing?

May 9, 2016

CUNA Senior Economist Perc Pineda provides CUs an update on the economy.

Leadership tips from NASA’s Scott Kelly

May 2, 2016

Teamwork makes the dream work.

QUICK TAKE: Grow millennial members

May 2, 2016

What would inspire young adults to join a CU?

Try ‘job crafting’

May 2, 2016

Allow employees to redesign their jobs.

Win millennials' trust

May 2, 2016

Five tips for connecting with your young members and employees.

How to generate innovative ideas

April 26, 2016

Five tips for developing new approaches.

INFOGRAPHIC: Health costs checkup

April 26, 2016

CUs seek savings in face of health-care challenges.

Keep valued staff

April 26, 2016

Conduct 'stay interviews' instead of exit interviews.

QUICK TAKE: CEO succession planning

April 26, 2016

Prioritize the development of a transition plan.

Fed pushes for accelerated payments

April 21, 2016

'I've never seen a more exciting time for payments.'

How to Tame Data Analytics

April 19, 2016

Adopt these traits to set a course forward.

Key Concepts for the Future of Payments

April 19, 2016

How CUs can prepare for the shifting landscape.

Prioritize the User Experience

April 19, 2016

Most financial products are similar, but your member interactions can be unique.

QUICK TAKE: CU CEO Salaries

April 19, 2016

CUNA research projects base salaries will increase more than 4% in 2016.

QUICK TAKE: Watch Your Teller Turnover Rate

April 16, 2016

A high turnover rate can harm CUs financially.

Leadership Development

April 11, 2016

Five steps to stock your CU with leaders.

Ten Demographic Trends Shaping the World

April 11, 2016

How will your CU plan for the future?

Five Recruitment Tips

April 4, 2016

Strategies to deal with talent shortages at your CU.

QUICK TAKE: Credit Unions Attracting More High-Value Members

April 4, 2016

These members will increase lending volumes in the coming years.

Success With Nonprime Auto Lending

April 4, 2016

It’s not charity—it’s good business.

Threats From Fintech

April 4, 2016

Traditional financial services companies fear this new class of competitors.

Be in the Business of Happiness

March 30, 2016

Have fun and embrace strangeness, says branding guru.

Branding Is What You Do Every Day

March 30, 2016

Every interaction influences members’ perception of your CU.

Optimize Your CU

March 30, 2016

Use responsiveness to gain competitive advantage.

What’s Next in Tech?

March 30, 2016

An expert panel lists important technologies for CUs to watch.

Do Better Business With Data

March 24, 2016

More CUs are using business intelligence to thrive.

Provide Financial Guidance

March 24, 2016

Target middle-income investors with local, affordable, and simple advice.

Send Strategic Emails

March 24, 2016

Communication tips for busy leaders.

Voice Banking Is Becoming Reality

March 24, 2016

Enable members to use your channels more intuitively.

The Value of Human-Centered Design

March 15, 2016

Transform your CU and products to serve members.

Change Your Culture

March 14, 2016

Tips for the difficult task of shifting corporate behaviors.

Contactless Payments Gaining Traction

March 14, 2016

Apple and Samsung will drive growth this year.

CUs at Tech Turning Point

March 14, 2016

Time to sink or swim, says Filene.

Build Trust to Succeed

March 8, 2016

Q&A with the CFO Professional of the Year.

Develop Young Leaders

March 7, 2016

Successful CUs have good leaders throughout the organization.

Kill Complexity and Complacency

March 2, 2016

Scale back unnecessary practices to create time for innovation.

Koppel: U.S. Is Not Ready to Defend Against Cyberattacks

March 2, 2016

The nation’s power grids are vulnerable, he says.

Nussle: Be Bold and Disrupt

March 2, 2016

‘Are we Uber–or are we taxis?’

Three Keys to Selling

March 2, 2016

The sales environment has changed dramatically.

Are You Ready for Gen Z?

February 16, 2016

The younger set will demand easy-to-use products.

Branch Innovation

February 16, 2016

Invest new ideas and resources toward in-person banking.

Manage Risk for Competitive Advantage

February 15, 2016

Are you leveraging your audit/supervisory function?

What’s Your Best Leadership Advice?

February 15, 2016

Rely on each other, says Wegner Award winner William J. Bynum.

Run Effective Wellness Programs

February 9, 2016

10 tips to boost your employees’ health.

Try ‘Upserving’ Instead of ‘Upselling’

February 9, 2016

Do more for people than they expect.

What’s Your Best Leadership Advice?

February 9, 2016

Match your values with those of your organization, says Wegner Award winner Daniel F. Egan.

EMV Readies Market for Mobile Payments

February 1, 2016

The mobile wallet market is beginning to mature.

INFOGRAPHIC: Payments Security

February 1, 2016

Consumers chime in on credit/debit security.

Mobile Banking Grows Revenue

February 1, 2016

CUs offering the convenient service find tangible gains.

What’s Your Best Leadership Advice?

February 1, 2016

Five tips from Wegner Award winner C. Alan Peppers.

Prepare for Active Shooter Incidents

January 27, 2016

The reality is, it can happen anywhere.

Rewards Drive Credit Card Choices

January 27, 2016

Only about half of existing members carry a CU card.

Serve Minorities With Targeted Products

January 27, 2016

Small-dollar loans and financial counseling can be transformative.

Technology Changes HR

January 27, 2016

Five questions human resource staff should ask.

Branches Provide Comfort

January 20, 2016

Members prefer branches for stressful and complex transactions.

Plan for These Seven Trends

January 20, 2016

Futurist offers five-year forecast for CUs.

Prepare for More Millennial Homeowners

January 20, 2016

Provide home-buying services and technologies suitable for this generation.

Remote Deposit Capture Soars

January 20, 2016

Most CUs will offer the service in the next few years, says industry expert.

Are Your Members Too Cavalier With Passwords?

January 12, 2016

Nearly half of Internet users admit bad security habits.

Get Your Share of the Sharing Economy

January 12, 2016

CUs were part of the sharing economy before it was cool.

How the Hiring Process Is Changing

January 12, 2016

Seven new hiring considerations for human resource leaders.

Want More Women Leaders?

January 12, 2016

Set the tone for equality at your CU.

Grasp Member Behavior Through Analysis

January 4, 2016

Use big data to serve your members better.

Tap the Hispanic Market

January 4, 2016

Tips for serving the growing U.S. demographic.

Where Will CU Growth Occur in 2016?

January 4, 2016

CUNA economist projects the top five areas of loan growth.

The Power of Collective Leadership

December 17, 2015

How well do members of your management team engage with each other?

Community Development as a Business Model

December 16, 2015

Tips for achieving success and profitability with community investment.

For Millennials, Rates and Products Trump Customer Service

December 9, 2015

Don’t lose members or potential members to alternative financial services companies.

INFOGRAPHIC: Why the Lending Outlook’s So Bright

December 9, 2015

CUNA’s economists expect continued strong CU loan growth based on these factors.

Members at Risk

December 9, 2015

Many households struggle to pay for unexpected expenses.

Are You Doing Enough for Young Entrepreneurs?

December 1, 2015

Be a resource for millennial business owners.

HR’s Strategic Role

December 1, 2015

Focused HR staff can keep your CU’s vision on track.

Security Threats for Members

December 1, 2015

Consumers worry about credit card fraud and identity theft.

Develop Your Leadership Mind

November 17, 2015

Follow these steps to transform your thinking.

Nussle: Take a Stake in Improving the Movement

November 17, 2015

‘This is your industry. You’re going to make a difference.’

Staff Decisions Vital to Your Digital Future

November 17, 2015

Do you have the workers you need to survive?

Student Lending Opportunities

November 17, 2015

Total student loan debt reached $1.19 trillion this year.

Boost Your Onboarding Program

November 10, 2015

Marketing should take the lead role in onboarding new members.

What Will CUs Look Like in 2025?

November 10, 2015

Filene projects future trends.

‘Keep Purpose Constant’

November 10, 2015

Ensure your employees feel connected to the movement.

Ignore Millennials’ Needs at Your Peril

November 4, 2015

Three strategies to develop long-lasting relationships with America’s largest generation.

Mobile Sales Growth Accelerates

November 4, 2015

But turning clicks to sales remains a challenge for most merchants.

Set Successful Goals

November 4, 2015

Five tips for creating effective performance expectations.

Target Middle-Income Americans

November 4, 2015

Four tips for reaching this demographic.

Consumers Reward Social Responsibility

October 28, 2015

Market your CU’s impact on its community.

Monetize the Digital Channel

October 28, 2015

Use members’ data more effectively.

Personalize Training for Millennials

October 28, 2015

Show them where they fit in the big picture.

Set Realistic Mobile Adoption Goals

October 28, 2015

Prioritize three initiatives to maximize the benefits.

CU CEO Compensation Is Trending Upward

October 21, 2015

Salaries to increase 4.5% in 2016.

Filene: Don’t Miss the Mobile Banking Wave

October 21, 2015

Five recommendations for CUs.

Is Your CU Ready for Generational Change?

October 21, 2015

Millennials will have a profound impact on the future of financial services.

Tap Into Staff’s Emotional Intelligence

October 21, 2015

Acknowledge high performers to drive employee engagement.

A New Way to Think About Cybersecurity

October 13, 2015

Prepare your CU to go on offense.

Beware ‘Death by 6,000 Cuts’

October 13, 2015

Nontraditional competitors are chipping away at traditional financial institutions’ business.

CUs Benefit From Improving Economy

October 13, 2015

Falling unemployment rate is a key factor, says CUNA economist.

Discover the Future of Financial Services

October 13, 2015

The C-suite should understand these trends.

Rock Your CU’s Service Culture

October 13, 2015

CUs need rock stars—not lip syncers—to amp up the brand, culture champion says.

Are You a Local Hero?

October 6, 2015

Community development is a competitive advantage.

At a Crossroads

October 6, 2015

Adapt to changing consumer preferences.

How to Serve the Unbanked

October 6, 2015

Ensure all members feel welcomed and valued.

Nussle: Let’s Build an Advocacy Army

October 6, 2015

It’s vital for CUs to tell their story.

Design an Achievement Plan

September 29, 2015

Four steps to make your goals a reality.

Establish Meaningful Member Connections

September 29, 2015

Is your member onboarding process as efficient and effective as it can be?

Mobile Payments Bring Value

September 29, 2015

CUs offer mobile to attract and retain members, and stay competitive.

Younger Consumers Save Differently

September 29, 2015

They’re much less likely to use traditional financial institution savings accounts.

Attract Your Next Generation of Workers

September 24, 2015

Baby boomers are aging out of the workforce.

Boost Millennial Memberships

September 24, 2015

These strategies can bring young adults into the movement in greater numbers.

Design a Better Workplace

September 24, 2015

To rally employees, focus on positive behaviors and their results.

Mobile Banking Insights

September 24, 2015

How are members interacting with your app?

Digital Changes Organizations

September 16, 2015

Learn how to use technology to work smarter.

How to Think Like a Leader

September 16, 2015

Make three big mental shifts.

Reach the 'Financially Unengaged'

September 16, 2015

Tips for bringing individuals into the financial mainstream.

Five Cybersecurity Tips for CUs

September 14, 2015

Prepare your CU for the current security landscape.

Connecting With Cooperatives

September 9, 2015

NCBA program links CUs with rural electric co-ops.

Find the Talent You Need

September 9, 2015

Four tips for a smarter hiring process.

Increase Your Productivity

September 9, 2015

Five tips to get the most out of your workday.

Mobile Payments Haven’t Exploded…Yet

September 9, 2015

Amid tepid growth, consumers haven’t abandoned cash transactions.

What’s Your Competitive Advantage?

September 9, 2015

If you’re not sure of the answer, your members won’t be sure either.

Take the Sting Out of Staff Turnover

September 2, 2015

Follow these four tips to shore up your compensation strategy.

Success in Payments

September 1, 2015

Pay attention to payments, or members might not pay attention to you.

Retain and Attract Talented Staff

August 23, 2015

CUs contend with changing labor market as economy improves.