CUNA Research Reports
Industry Research
- State of Metropolitan America
September 2011 - Recovering from the Great Recession: Long Struggle Ahead for Older Americans
September 2011 - Unfulfilled Expectations: Recent College Graduates Struggle in a Troubled Economy
September 2011 - Intuit 2020 Report: Twenty Trends That Will Shape the Next Decade
September 2011 - Phishing Activity Trends Report
September 2011 - Pursuing Universal Retirement Security Through Automatic IRAs
September 2011 - The Mexican-American Boom: Births Overtake Immigration
September 2011 - more...
NEW REPORTS
CU Snapshot
| Nov '11 | Oct '11 | |
| # of CUs | 7,404 | 7,404 |
| Members (millions) | 94.2 | 94.0 |
| Total Assets ($ billions) | 973.8 | 972.5 |
| Total Savings ($ billions) | 838.1 | 837.5 |
| Net Cap. /Assets | 10.3% | 10.3% |
| Loans to Savings | 68.7% | 68.8% |
| Loan Delinq. | 1.6% | 1.6% |
E-Scan Newsletter
January 2012—This issue contains:
- Loan Portfolio Performance in 2012
- Review Your ATM Network Strategy
- Reach Homeowners, Curb Delinquency
- It’s Time to Broaden Marketing Roles
- Analytics Augment Workforce Strategies
- CUs Face Onboarding & Awareness Issues
December 2011—This issue contains:
- Rethink Home Equity Pricing for 2012
- Could Co-ops Occupy Wall Street?
- Technology Drives Tomorrow’s CU
- Cyber Attacks Becoming More Frequent
- Mobile Delivery Serves the Underserved
- Is a Core Conversion Inevitable?
- Consumers Continue to Attack Debt
- CUs Beat Banks Again
November 2011— This issue contains:
- Unbanked Represent $169 Billion Market
- Superb Service Builds Member Loyalty
- Trust in Financial Institutions Lacking
- Scrutinize Mortgage POS Technology
- Compliance and IT Work Best as Partners
- Improve Your Performance Appraisals
- Turnover Influences Member Service
October 2011— This issue contains:
- Don't Despair, the Sky Isn't Falling
- Smartphones Surge but Are Apps Secure?
- Add Strategic Thinking to Skill Sets
- Make Marketing Mobile
- Review Senior Executive Compensation
September 2011— This issue contains:
- Leaders Thrive Despite Uncertainty
- Support Systems Help Build Careers
- Be Agile, Make Cuts Selectively
- College Debt Soars, Defaults Rise
- Wal-Mart Moves to Interactive Kiosks
- Mobile Offerings Demand Support
- Education Offers Lending Opportunities
August 2011 — This issue contains:
- The Post-Recession Consumer Mindset
- Opportunities in a Lingering Recession
- Give Bank Customers Reasons to Switch
- Prepaid Cards Could Boost Revenue
- Face-Off: Apps vs. Mobile Browsers
- Workers Getting Real About Retirement
- Top Execs Can Be Tough to Replace
July 2011 — This issue contains:
- Forecasts Inch Closer to "Normal"
- Consumers Seem Ready for Mobile RDC
- The Paradox: Grow More, Spend Less
- Abusive Practices Drive Up Loan Rates
- Back-Office Fraud Rises with Recession
- Online, Mobile Services Will Drive Growth
June 2011 — This issue contains:
- Mortgage Technology Moves to Mobile
- The Path to Internet Profitability
- Boomers Need Post-Recession Help
- Look Beyond Student Loan Default Rates
- Guidelines for Background Checks
- Integrity Seen as Top Leadership Trait
- What Consumers Want From Their PFIs
May 2011 — This issue contains:
- In Uncertain Times, Create Scenarios
- Strategic Planning Help From CUNA’s New E-Scan
- Harness Disruptive Technology
- Time to Reconfigure Branch Staffing?
- 10 Marketing Trends to Watch
- Still Doing More With Less
- ATMs Employ ‘Self-Healing’ Software
- Ethnic Shifts Transforming Membership
April 2011 — This issue contains:
- Economy Sputters Forward
- Closing the Execution Gap
- Help Members Manage Debt
- Fraud Still on the Rise
- Young Consumers Unaware of CUs
March 2011 — This issue contains:
- Are You Managing Your CU's Reputation?
- Social Media and Marketing Budgets
- Senior Execs Seek HR Business Skills
- Consumers Respond to Service Innovation
- Housing Bust Negates Ownership Gains
- Debit and Prepaid Lead Noncash Trends
- CUs Lead the Way in Checking
Feburary 2011 — This issue contains:
- CUs React to Interchange Legislation
- Compliance Is Now Top Tech Concern
- Small-Business Owners Are Cutting Costs
- Inform Employees of Your Pay Policies
- Introverts Can Make Great Leaders
- Social Media and Crisis Communication
- Countdown to Year of Cooperatives
- CU Bill of Rights
January 2011 -- This issue contains:
- The Future of the Housing Market
- Referrals Bring Return on Investment
- Security Boundaries Are Disappearing
- CUs Out Ahead with Small-Dollar Loans
- CEOs Anticipate Another Lean Year
December 2010 -- This issue contains:
- Better Forecasts Yield Better Decisions
- P2P Payments Ready for Takeoff
- Manage Benefits as a Business Strategy
- Promote Leadership Skills on Your Team
- Digital Signage Attracts Attention
- Iris Scans Are Getting a Second Look
- Member Loyalty Means Higher Loan Volume
November 2010 -- This issue contains:
October 2010 -- This issue contains:
August 2010-- This issue contains:
Try a Focused Approach to Growth
Member Service Boosts Performance
Borrowers Struggle Despite Assistance
Cost-Cutting Benefits Quickly Fade
Adversity Creates Better Budgets
Preparing for CEO Succession
July 2010-- This issue contains:
Turning a Corner on the Credit Crisis?
Plan Ahead for Branch Makeovers
IT Emerges Stronger from Recession
CU Success Lies in Employees' Ideas
Reaching Youth, Reaching Hispanics
June 2010 -- This issue contains:
Who Chose ARMs--and Why?
Use Metrics to Motivate Employees
Deposits at ATMs Are on the Rise
Women Worry About Family Finances
Listen First to Build a Strong Brand
Informal Pricing Practices Can Backfire
Focus on Retirement Planning
May 2010 -- This issue contains:
The Great Recession's Legacy
Promote 'Organizational Agility'
Which Type of CIO Fits Your CU?
Compliance Is Moving Into the Clouds
Let Staff Customize Their Careers
Segmenting the Business Market
CUs Rein in Health-Care Costs
April 2010 - This issue contains:
Setting the MBL Record Straight
Is Your CU Agile Enough?
Are 'Green' Mortgages Less Risky?
Prepare Before Disaster Strikes
Take Your Message to the Web
Gen Y Embraces Online Services
March 2010 - This issue contains:
Social Networks Add Value and Risk
Going Lean Can Boost Efficiency
Reaching the Underserved Leaders Now
Need Soft Skills Is Your CU Solution-Centric?
Social Media: Are You Connected?
February 2010 - This issue contains:
Stay and Pay or Walk Away
Today's CFO Is a Strategist
In-Store vs. Traditional Branches
What's Your CU's Risk Appetite
Money Matters in Marriage
CUs Gaining Consumers' Trust
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